Shipping policy

Shipping Policy

Effective Date: 11.12.23

1. Introduction

Keep It Cheeky is committed to delivering your order in a timely and efficient manner. This Shipping Policy outlines our practices and procedures regarding the shipment of products purchased from www.keepingitcheeky.com.

2. Shipping Options

2.1 Domestic Shipping

  • Standard Shipping: Delivers within 4 to 7 business days.
  • Expedited Shipping: Delivers within 1 to 3 business days.
  • Overnight Shipping: Delivers the next business day.

2.2 International Shipping

  • International orders are shipped via DHL Express and typically arrive within 10 to 15 business days.

3. Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order.
  • For international orders, additional duties and taxes may apply and are the responsibility of the recipient.

4. Order Processing Time

  • Orders are processed within 3 business days of order placement.
  • Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email with the tracking information.
  • You can track your order status on our website or directly with the carrier.

6. Delivery

6.1 Delivery Address

  • Ensure that the delivery address is accurate to avoid delays or misdeliveries.

6.2 Failed Delivery Attempts

  • If you are not available to receive your package, the carrier will leave a notice with further instructions.

7. International Shipping

  • International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
  • We are not responsible for any customs, duties, taxes, or other fees incurred with international shipping.

8. Damaged or Lost Shipments

  • Please contact us immediately if your order arrives damaged or is lost in transit.
  • We will investigate the issue and work with the carrier to resolve it promptly.

9. Changes to Shipping Policy

  • We reserve the right to modify this shipping policy at any time, so please review it frequently.

10. Contact Us

  • If you have any questions or concerns about your order or this Shipping Policy, please contact us at cheekysupport@keepingitcheeky.com.